/* Rayli Ticket — Tailwind-inspired UI (no external CDN) */

.rayli-tw {
  --rayli-font: ui-sans-serif, system-ui, "Segoe UI", Tahoma, sans-serif;
  --rayli-primary: #4f46e5;
  --rayli-primary-hover: #4338ca;
  --rayli-primary-light: #eef2ff;
  --rayli-surface: #ffffff;
  --rayli-muted: #64748b;
  --rayli-border: #e2e8f0;
  --rayli-text: #0f172a;
  --rayli-radius: 0.75rem;
  --rayli-radius-lg: 1rem;
  --rayli-shadow: 0 1px 3px 0 rgb(0 0 0 / 0.1), 0 1px 2px -1px rgb(0 0 0 / 0.1);
  --rayli-shadow-md: 0 4px 6px -1px rgb(0 0 0 / 0.1), 0 2px 4px -2px rgb(0 0 0 / 0.1);
  --rayli-ring: 0 0 0 3px rgb(79 70 229 / 0.25);

  font-family: var(--rayli-font);
  color: var(--rayli-text);
  line-height: 1.6;
}

.rayli-ticket-wrap {
  max-width: 56rem;
  margin: 0 auto;
  padding: 0 1rem 2rem;
}

.rayli-rtl {
  direction: rtl;
  text-align: right;
}

/* Portal header */
.rayli-portal-header {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  margin-bottom: 1.5rem;
  padding: 1.25rem 1.5rem;
  background: linear-gradient(135deg, var(--rayli-primary) 0%, #7c3aed 100%);
  border-radius: var(--rayli-radius-lg);
  color: #fff;
  box-shadow: var(--rayli-shadow-md);
}

.rayli-portal-title {
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.rayli-portal-title h2 {
  margin: 0;
  font-size: 1.25rem;
  font-weight: 700;
  color: #fff;
}

.rayli-portal-icon {
  display: flex;
  width: 2.5rem;
  height: 2.5rem;
  align-items: center;
  justify-content: center;
  background: rgb(255 255 255 / 0.15);
  border-radius: 0.5rem;
}

.rayli-portal-nav {
  display: flex;
  gap: 0.5rem;
  flex-wrap: wrap;
}

/* Language switcher */
.rayli-lang-switcher {
  display: flex;
  gap: 0.5rem;
  margin-bottom: 1.25rem;
}

.rayli-lang-switcher .rayli-lang {
  padding: 0.375rem 0.875rem;
  font-size: 0.875rem;
  font-weight: 500;
  border: 1px solid var(--rayli-border);
  border-radius: 9999px;
  text-decoration: none;
  color: var(--rayli-muted);
  background: var(--rayli-surface);
  transition: all 0.15s ease;
}

.rayli-lang-switcher .rayli-lang:hover {
  border-color: var(--rayli-primary);
  color: var(--rayli-primary);
}

.rayli-lang-switcher .rayli-lang.is-active {
  background: var(--rayli-primary);
  border-color: var(--rayli-primary);
  color: #fff;
}

/* Cards */
.rayli-card {
  background: var(--rayli-surface);
  border: 1px solid var(--rayli-border);
  border-radius: var(--rayli-radius-lg);
  padding: 1.5rem;
  box-shadow: var(--rayli-shadow);
}

.rayli-card h2,
.rayli-card h3 {
  margin-top: 0;
  font-weight: 700;
  color: var(--rayli-text);
}

.rayli-card-title {
  font-size: 1.125rem;
  margin-bottom: 1rem;
  padding-bottom: 0.75rem;
  border-bottom: 1px solid var(--rayli-border);
}

/* Form */
.rayli-form .rayli-field {
  margin-bottom: 1.25rem;
}

.rayli-field label {
  display: block;
  font-size: 0.875rem;
  font-weight: 600;
  color: var(--rayli-text);
  margin-bottom: 0.375rem;
}

.rayli-field small {
  display: block;
  margin-top: 0.25rem;
  font-size: 0.75rem;
  color: var(--rayli-muted);
}

.rayli-field input[type="text"],
.rayli-field input[type="email"],
.rayli-field input[type="tel"],
.rayli-field select,
.rayli-field textarea {
  width: 100%;
  padding: 0.625rem 0.875rem;
  font-size: 0.9375rem;
  border: 1px solid var(--rayli-border);
  border-radius: var(--rayli-radius);
  background: #fff;
  color: var(--rayli-text);
  box-sizing: border-box;
  transition: border-color 0.15s, box-shadow 0.15s;
}

.rayli-field input:focus,
.rayli-field select:focus,
.rayli-field textarea:focus {
  outline: none;
  border-color: var(--rayli-primary);
  box-shadow: var(--rayli-ring);
}

.rayli-field textarea {
  min-height: 8rem;
  resize: vertical;
}

.rayli-field input[type="file"] {
  font-size: 0.875rem;
  padding: 0.5rem 0;
}

.rayli-file-preview {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
  gap: 0.75rem;
  margin-top: 0.75rem;
}

.rayli-file-preview__item {
  display: flex;
  align-items: center;
  gap: 0.625rem;
  min-width: 0;
  padding: 0.5rem;
  background: #f8fafc;
  border: 1px solid var(--rayli-border);
  border-radius: var(--rayli-radius);
}

.rayli-file-preview__item img,
.rayli-file-preview__icon {
  width: 3rem;
  height: 3rem;
  flex: 0 0 3rem;
  border-radius: 0.5rem;
}

.rayli-file-preview__item img {
  object-fit: cover;
  background: #fff;
}

.rayli-file-preview__icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--rayli-primary-light);
  color: var(--rayli-primary);
  font-size: 0.625rem;
  font-weight: 700;
}

.rayli-file-preview__name {
  min-width: 0;
  overflow: hidden;
  color: var(--rayli-muted);
  font-size: 0.75rem;
  line-height: 1.4;
  text-overflow: ellipsis;
  white-space: nowrap;
}

/* Buttons */
.rayli-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  padding: 0.625rem 1.25rem;
  font-size: 0.875rem;
  font-weight: 600;
  line-height: 1.25;
  border-radius: var(--rayli-radius);
  border: 1px solid transparent;
  cursor: pointer;
  text-decoration: none;
  transition: all 0.15s ease;
}

.rayli-btn--primary,
.rayli-btn-primary {
  background: var(--rayli-primary);
  color: #fff;
  border-color: var(--rayli-primary);
}

.rayli-btn--primary:hover,
.rayli-btn-primary:hover {
  background: var(--rayli-primary-hover);
  border-color: var(--rayli-primary-hover);
  color: #fff;
}

.rayli-btn--ghost {
  background: rgb(255 255 255 / 0.12);
  color: #fff;
  border-color: rgb(255 255 255 / 0.3);
}

.rayli-portal-header .rayli-btn--ghost.is-active,
.rayli-portal-header .rayli-btn--primary.is-active {
  background: #fff;
  color: var(--rayli-primary);
  border-color: #fff;
}

.rayli-btn--outline {
  background: transparent;
  color: var(--rayli-primary);
  border-color: var(--rayli-border);
}

.rayli-btn--outline:hover {
  background: var(--rayli-primary-light);
  border-color: var(--rayli-primary);
}

.rayli-btn:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

.rayli-form-actions {
  margin-top: 1.5rem;
}

/* Alerts */
.rayli-alert {
  padding: 0.875rem 1rem;
  border-radius: var(--rayli-radius);
  font-size: 0.875rem;
  margin-bottom: 1rem;
  border: 1px solid;
}

.rayli-alert--success,
.rayli-form-message.is-success {
  background: #ecfdf5;
  border-color: #a7f3d0;
  color: #065f46;
}

.rayli-alert--error,
.rayli-form-message.is-error,
.rayli-error {
  background: #fef2f2;
  border-color: #fecaca;
  color: #991b1b;
}

.rayli-alert--warning {
  background: #fffbeb;
  border-color: #fde68a;
  color: #92400e;
}

.rayli-alert--info {
  background: #eff6ff;
  border-color: #bfdbfe;
  color: #1e40af;
}

.rayli-form-message {
  margin-top: 1rem;
  padding: 0.75rem 1rem;
  border-radius: var(--rayli-radius);
  font-size: 0.875rem;
}

/* Ticket grid list */
.rayli-ticket-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
  gap: 1rem;
  list-style: none;
  padding: 0;
  margin: 0;
}

.rayli-ticket-card {
  display: block;
  padding: 1.25rem;
  background: var(--rayli-surface);
  border: 1px solid var(--rayli-border);
  border-radius: var(--rayli-radius-lg);
  text-decoration: none;
  color: inherit;
  box-shadow: var(--rayli-shadow);
  transition: transform 0.15s, box-shadow 0.15s, border-color 0.15s;
}

.rayli-ticket-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--rayli-shadow-md);
  border-color: var(--rayli-primary);
}

.rayli-ticket-card__number {
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--rayli-primary);
  text-transform: uppercase;
  letter-spacing: 0.05em;
}

.rayli-ticket-card__subject {
  display: block;
  margin: 0.5rem 0;
  font-size: 1rem;
  font-weight: 600;
  color: var(--rayli-text);
}

.rayli-ticket-card__meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  font-size: 0.75rem;
  color: var(--rayli-muted);
}

/* Badges */
.rayli-badge,
.rayli-status {
  display: inline-flex;
  align-items: center;
  padding: 0.125rem 0.625rem;
  font-size: 0.6875rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  border-radius: 9999px;
  white-space: nowrap;
}

.rayli-badge--open,
.rayli-status-open { background: #fef3c7; color: #b45309; }
.rayli-badge--pending,
.rayli-status-pending { background: #dbeafe; color: #1d4ed8; }
.rayli-badge--answered,
.rayli-status-answered { background: #d1fae5; color: #047857; }
.rayli-badge--closed,
.rayli-status-closed { background: #f1f5f9; color: #475569; }

/* Conversation */
.rayli-ticket-header {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.75rem;
  margin-bottom: 0.5rem;
}

.rayli-ticket-subject {
  font-size: 1.125rem;
  font-weight: 600;
  margin: 0 0 1rem;
}

.rayli-meta {
  font-size: 0.875rem;
  color: var(--rayli-muted);
  margin: 0 0 1rem;
}

.rayli-back-link {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  margin-bottom: 1rem;
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--rayli-primary);
  text-decoration: none;
}

.rayli-back-link:hover {
  text-decoration: underline;
}

.rayli-conversation {
  margin: 1.5rem 0;
}

.rayli-reply {
  padding: 1rem 1.25rem;
  margin-bottom: 0.75rem;
  border-radius: var(--rayli-radius);
  border: 1px solid var(--rayli-border);
}

.rayli-reply.is-staff {
  background: var(--rayli-primary-light);
  border-color: #c7d2fe;
  margin-inline-start: 1.5rem;
}

.rayli-reply.is-customer {
  background: #f8fafc;
  margin-inline-end: 1.5rem;
}

.rayli-reply-header {
  display: flex;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.5rem;
  font-size: 0.8125rem;
  color: var(--rayli-muted);
}

.rayli-reply-body {
  font-size: 0.9375rem;
  line-height: 1.65;
}

.rayli-attachments {
  margin: 0.75rem 0 0;
  padding: 0;
  list-style: none;
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
}

.rayli-attachments a {
  display: inline-flex;
  padding: 0.25rem 0.625rem;
  font-size: 0.75rem;
  font-weight: 500;
  color: var(--rayli-primary);
  background: #fff;
  border: 1px solid var(--rayli-border);
  border-radius: 0.375rem;
  text-decoration: none;
}

.rayli-attachments a:hover {
  background: var(--rayli-primary-light);
}

/* Attachment thumbnails */
.rayli-attachment-thumb {
  width: 5rem;
  height: 5rem;
  object-fit: cover;
  border-radius: 0.5rem;
  border: 1px solid var(--rayli-border);
  cursor: zoom-in;
  transition: opacity 0.15s, transform 0.15s;
  display: block;
}

.rayli-attachment-thumb:hover {
  opacity: 0.85;
  transform: scale(1.04);
}

.rayli-attachment-img-link {
  display: inline-block;
  text-decoration: none;
}

/* Image lightbox modal */
.rayli-lightbox-overlay {
  position: fixed;
  inset: 0;
  z-index: 99999;
  background: rgb(0 0 0 / 0.85);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0.75rem;
  padding: 1rem;
  cursor: zoom-out;
  animation: rayliFadeIn 0.18s ease;
}

@keyframes rayliFadeIn {
  from { opacity: 0; }
  to   { opacity: 1; }
}

.rayli-lightbox-overlay img {
  max-width: min(90vw, 960px);
  max-height: 80vh;
  object-fit: contain;
  border-radius: 0.5rem;
  box-shadow: 0 8px 40px rgb(0 0 0 / 0.5);
  cursor: default;
}

.rayli-lightbox-caption {
  font-size: 0.8125rem;
  color: rgba(255 255 255 / 0.8);
  max-width: 90vw;
  text-align: center;
  word-break: break-all;
}

.rayli-lightbox-close {
  position: absolute;
  top: 1rem;
  right: 1rem;
  width: 2.25rem;
  height: 2.25rem;
  border: none;
  border-radius: 50%;
  background: rgb(255 255 255 / 0.15);
  color: #fff;
  font-size: 1.25rem;
  line-height: 1;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.15s;
}

.rayli-lightbox-close:hover {
  background: rgb(255 255 255 / 0.3);
}

/* Progress spinner on submit buttons */
.rayli-btn--loading {
  pointer-events: none;
  opacity: 0.75;
}

.rayli-btn--loading .rayli-btn-spinner {
  display: inline-block;
  width: 1em;
  height: 1em;
  border: 2px solid currentColor;
  border-top-color: transparent;
  border-radius: 50%;
  animation: rayliSpin 0.6s linear infinite;
  vertical-align: middle;
  margin-inline-end: 0.35em;
}

@keyframes rayliSpin {
  to { transform: rotate(360deg); }
}

/* Empty state */
.rayli-empty {
  text-align: center;
  padding: 2.5rem 1rem;
  color: var(--rayli-muted);
}

.rayli-empty-icon {
  font-size: 2.5rem;
  margin-bottom: 0.5rem;
  opacity: 0.5;
}

/* WooCommerce My Account compatibility */
.woocommerce-account .rayli-ticket-wrap {
  width: 100%;
  max-width: none;
  padding: 0;
}

@media (max-width: 640px) {
  .rayli-portal-header {
    flex-direction: column;
    align-items: stretch;
  }

  .rayli-portal-nav {
    width: 100%;
  }

  .rayli-portal-nav .rayli-btn {
    flex: 1;
  }

  .rayli-reply.is-staff,
  .rayli-reply.is-customer {
    margin-inline: 0;
  }
}